These Terms of Use (“Terms”) govern your access to and use of the website www.translationsflorida.us and any related pages, forms, and online services (collectively, the “Website”). The Website is operated by EKO 4 Global Services Ltd, trading as EKO 4 Translations Florida / TranslationsFlorida.us (“EKO 4”, “we”, “us”, or “our”).

By accessing or using the Website, submitting a request for a quote, placing an order, or otherwise communicating with us through the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

1. Our services

EKO 4 provides professional language services, including but not limited to certified document translation, professional translation, interpretation services, website and software localization, apostille-related translation support, notary-related translation support, immigration-related translation support, and other business and government translation services (collectively, the “Services”).

The information and descriptions of our Services on the Website are for general information only. They do not form a binding offer and may be updated or changed at any time.

2. Eligibility

By using the Website, you confirm that you:

Are at least 18 years old (or the age of majority in your jurisdiction); and
Have the legal capacity and authority to enter into a binding contract with us; or
Are acting on behalf of a company, organization, or public body and are authorized to bind that entity.

3. Placing orders and quotes

You can request a free quote or place orders for translation and related Services through the Website, by email, by phone, or in person at our offices. When requesting a quote or placing an order, you agree to:

Provide accurate, complete, and up-to-date information;
Ensure that the documents and information you submit are legible and suitable for translation;
Confirm any deadlines or specific formatting, certification, or legalization requirements in writing before we start the work; and
Review and approve any proofs or drafts we may send you within a reasonable time.

Quotes that we provide are usually based on the type, word count, language pair, complexity, and deadline of the material you submit. We reserve the right to revise a quote if the material, requirements, or deadlines change after the initial review, or if we discover that the original information supplied was incomplete or inaccurate.

Your order is accepted once we send you a written confirmation (for example, by email) stating that we have accepted the order, or once we start performing the Services at your request. At that point, a binding contract for Services is formed, which includes these Terms, any written quote or order confirmation, and any additional written conditions agreed upon between you and us.

4. Prices, payments and taxes

Unless otherwise stated in writing, prices shown on the Website are indicative only and may be updated at any time. The exact price applicable to your order will be set out in your quote or order confirmation.

You agree to pay all fees specified in your quote or invoice, in the currency and within the time period indicated. We may require full or partial payment in advance, particularly for certified, urgent, or high-value projects.

You are responsible for any bank charges, transfer fees, or taxes that apply to your payment. If you fail to pay any amount due, we may suspend performance of the Services and/or withhold any translations or deliverables until full payment is received.

5. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any other person.

You must not:

Use the Website in any way that violates applicable local, state, national, or international law;
Attempt to gain unauthorized access to the Website, its servers, or any related systems or networks;
Upload or transmit any material that is unlawful, defamatory, discriminatory, fraudulent, obscene, or otherwise objectionable;
Upload or transmit any material that contains viruses, malware, or other harmful code; or
Use any automatic device, program, algorithm, or methodology to access, acquire, copy, or monitor any portion of the Website without our prior written consent.

We may, at our sole discretion, suspend or terminate your access to the Website at any time if we believe you have violated these Terms or any applicable law.

6. Your documents and content

In order to provide our Services, we may ask you to upload or otherwise provide documents and other materials, which may include personal, confidential, or sensitive information (“Client Materials”).

By providing Client Materials to us, you confirm that:

You have all necessary rights, licenses, and permissions to share the Client Materials with us;
The Client Materials do not infringe the rights (including copyright, confidentiality, or privacy rights) of any third party; and
The Client Materials do not contain unlawful content.

You grant us a limited, non-exclusive, worldwide license to use, reproduce, store, and otherwise process the Client Materials solely to the extent necessary for us, our staff, and our contractors to provide the Services to you and to comply with our legal obligations.

We treat Client Materials as confidential and handle them in line with our confidentiality practices and our Privacy & Cookies Policy. However, you understand that electronic transmission of data is never completely secure, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures.

7. Delivery of translations and services

We will use reasonable efforts to deliver translations and other deliverables by the agreed deadline. However, all delivery dates are estimates unless explicitly guaranteed in writing. We are not liable for any delay caused by events or circumstances beyond our reasonable control (see Section 13 – Force Majeure).

Unless otherwise agreed in writing, translations will be delivered in electronic format (for example, by email or through an online portal). If you require printed, notarized, or otherwise physically delivered documents, additional fees and delivery times may apply.

8. Review, corrections, and complaints

You agree to review all deliverables promptly upon receipt. If you believe there is any error, omission, or non-conformity with the agreed specifications, you must notify us in writing as soon as possible and in any case within a reasonable period after delivery. We may, at our discretion:

Review the deliverables;
Make reasonable corrections or improvements; and/or
Offer an appropriate remedy in line with our internal quality policies.

Any corrections requested by you that are outside the scope of the original order (for example, additional changes in style, tone, or terminology not agreed at the outset) may be treated as additional work and charged separately.

9. No legal, immigration, or professional advice

We are a translation and language services provider. While we may work with lawyers, immigration professionals, or other advisors, any information we provide to you is for general guidance on translation and related matters only.

Nothing on the Website or in our communications should be considered legal, immigration, tax, medical, or other professional advice. You should always consult your own qualified professional advisors for such matters. You remain solely responsible for how you use translated documents and for any decisions or actions you take based on them.

10. Acceptance by third parties and guarantees

Many of our translations are prepared for use with government agencies, courts, universities, employers, and other third-party organizations. While we follow relevant standards and you may see references on the Website to high acceptance and quality levels, the final decision to accept or reject any translated document always rests with the third-party organization.

We cannot and do not guarantee that any specific third party will accept a document in every case, as acceptance may depend on factors outside of our control (such as changes in that organization’s policies, your underlying documents, or your individual circumstances).

Any guarantees mentioned on the Website are subject to:

The terms of your specific quote or order confirmation; and
Your prompt cooperation, including providing accurate and complete original documents and information.

11. Intellectual property

The Website and its contents, including text, images, logos, graphics, icons, software, and layout, are owned by or licensed to EKO 4 and are protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print content from the Website for your own personal or internal business use only, provided that you:

Do not remove any copyright or proprietary notices;
Do not modify the content; and
Do not use the content for any commercial purpose without our prior written consent.

You must not use any part of the Website’s content for purposes other than those set out in these Terms without first obtaining written permission from us or our licensors.

Subject to full payment of the applicable fees, we grant you a non-exclusive, non-transferable license to use the translations and other deliverables we produce for you for the purposes you specify when placing your order (for example, submission to a particular authority, court, or institution). All other rights are reserved.

12. Data protection and privacy

We collect and process personal data in connection with the Website and the Services. Our use of your personal data is described in our Privacy & Cookies Policy, which forms part of these Terms. By using the Website or our Services, you acknowledge and agree to the collection and use of your data as described there.

13. Force majeure

We are not liable for any delay or failure to perform any obligation under these Terms if the delay or failure is caused by any event beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, strikes, labor disputes, power or telecommunications failures, or the failure of any third-party systems or services.

14. Disclaimers

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we do not make any warranties or representations, express or implied, about the Website, including but not limited to its availability, accuracy, reliability, or suitability for any particular purpose.

We do not warrant that the Website will be uninterrupted or error-free, or that any defects will be corrected. We do not guarantee that the Website or any content on it will be free from viruses or other harmful components. You are responsible for implementing appropriate safeguards (such as anti-virus protection) to protect your devices and data.

15. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we are not liable for:

Any indirect, incidental, special, consequential, or punitive damages; or
Any loss of profits, revenue, business, contracts, goodwill, or anticipated savings,

in each case whether arising directly or indirectly from or in connection with your use of the Website or our Services.

To the fullest extent permitted by law, our total aggregate liability to you for all claims arising out of or related to the Website, the Services, and these Terms (whether in contract, tort, negligence, statute, or otherwise) is limited to the total amount of fees you actually paid to us for the specific Service giving rise to the claim.

16. Indemnity

You agree to indemnify, defend, and hold harmless EKO 4, its officers, directors, employees, and contractors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

Your use of the Website or the Services;
Your breach of these Terms; or
Any claim that the Client Materials you provide infringe the rights of any third party or violate applicable law.

17. Third-party links

The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access any third-party websites at your own risk.

18. Changes to these Terms

We may update or change these Terms from time to time, for example to reflect changes in the law, our Services, or our business practices. When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the Website after any changes to these Terms have been posted will constitute your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Website and the Services.

19. Governing law and jurisdiction

To the extent permitted by law, these Terms and any dispute or claim arising out of or in connection with them (including any non-contractual disputes or claims) are governed by and construed in accordance with the laws of the State of Florida, United States of America, without giving effect to any conflict-of-law rules.

You and we agree that the state and federal courts located in Florida will have exclusive jurisdiction over any dispute or claim arising from or relating to these Terms or your use of the Website or Services, subject to any mandatory consumer protection rules that apply in your country or state of residence.